SWICO Watch Service Centre

Free Postage & Estimates
The UK approved after-sales centre for...
  • RAYMOND WEIL
  • 88 RUE DU RHONE
  • Eternal Silver
  • TW Steel
  • Paul Smith Watches
  • BOSS Watches
  • BOSS Orange Watches
  • Coach Watches
  • Juicy Couture Timepieces
  • Lacoste Watches
  • Movado Watches
  • Scuderia ferrari Watches
  • Tommy Hilfiger Watches
Warranty Information
MANUFACTURERS WARRANTY

Your watch manufacturer provides a 2 year manufacturer’s warranty from date of purchase. The limited warranty is valid providing it was purchased from an Authorised Dealer, as evidenced by a valid warranty card or proof of purchase. To be valid, the warranty card must be duly completed, dated and stamped by the Authorised Dealer.

This limited warranty covers the defects in material or resulting from the manufacturing of the watch. The brands authorised service centre will repair or replace the movement of your watch free of charge if such movement proves to be defective in material or workmanship under normal use. Excluded from this limited warranty of the manufacturer:
  • batteries, strap, cases or crystals,
  • Damage resulting from an accident, normal wear, negligence, misuse, abuse or from the intervention of any person authorised by the manufacturer
  • Loss and theft
  • Incidental or consequential damage arising from the failure or malfunction of the watch as well as from any inappropriate usage, lack of precision, malfunction or lack of conformity of the watch.
The warranty becomes void in the event that any person not duly authorised by the manufacturer attempts to repair the claimed defect.

Should you require work under this warranty, please send your watch by insured mail and in a carefully wrapped package supplied by SWICO free of charge. This can be requested from the ‘send your watch’ section on our website. The watch must be accompanied by the duly completed warranty card.

SWICO SERVICE WARRANTY

The SWICO service guarantee is valid for 12 or 24 months as specified on the service guarantee that was returned with the watch. It covers any defect arising from the work undertaken in our workshops, relevant to the service. It does not cover batteries, strap, cases or crystals, nor does it cover damage arising from normal wear, scratches, accidents or misuse, or from any alteration.

If any fault develops which is covered by this guarantee, please return the watch with the SWICO service guarantee, by insured mail and in carefully wrapped package supplied by SWICO free of charge. This can be requested from the ‘send your watch’ section on our website.
WATCH SERVICE PRICE GUIDE
Service types explained
£58.75
Service time - Approximately 10 days
£73.50
Service time - Approximately 10 days
£73.50
Service time - Approximately 10 days
£84.00
Service time - Approximately 10 days
£126.00
Service time - Approximately 28 days
£252.00
Service time - Approximately 28 days
£199.50
Service time - Approximately 28 days
£168.00
Service time - Approximately 28 days
£252.00
Service time - Approximately 28 days
£58.75
Service time - Approximately 10 days
£84.00
Service time - Approximately 10 days
£126.00
Service time - Approximately 28 days
£199.50
Service time - Approximately 28 days
£168.00
Service time - Approximately 28 days
£252.00
Service time - Approximately 28 days
£48.00
Service time - Approximately 10 days
£56.00
Service time - Approximately 10 days
£98.00
Service time - Approximately 28 days
£135.00
Service time - Approximately 28 days
P.O.A
Service time - Approximately 28 days
£36.00
Service time - Approximately 10 days
£46.00
Service time - Approximately 10 days
£68.00
Service time - Approximately 28 days
£100.00
Service time - Approximately 28 days
P.O.A
Service time - Approximately 28 days
£58.75
Service time - Approximately 10 days
£73.50
Service time - Approximately 10 days
P.O.A
Service time - Approximately 28 days
P.O.A
Service time - Approximately 28 days
P.O.A
Service time - Approximately 28 days
The price quoted is based on the information you provide. If on receipt of the watch the description is not accurate of there is a requirement for a major component then we will advise you of the revised cost.
Quartz battery Replacement
Quartz Service
Automatic Service

Quartz Battery replacement


To carry out a Battery replacement/mini service our watchmakers will:


1. Remove the quartz movement from case.
2. Remove the spent/dead cell/battery.
3. Clean the contacts on the circuits
4. Fit a new cell/battery.
5. Check the electronics using various testing apparatus.
6. Clean the case and bracelet in an ultrasonic tank using non corrosive liquid.
7. Dry and vacuum the case.
8. Refit the movement.
9. Replace all faulty or worn seals.
10. Reseal the watch and check in special apparatus for water resistancy.*
11. Test the watch for 24 hours.

Replenishing the cell/battery may not guarantee the future performance of the watch. Please refer our service recommendation for quartz watches. A full-service is a lot more intricate and guaranteed for 2 years. A battery replacements does not come with a guarantee.


We are the UK authorised watch aftersales centre for your watch brand. You can be re-assured in knowing your watch will be serviced to the highest standard by qualified watchmakers that only ever use genuine manufacturing parts.

Quartz Service


This is the procedure our watchmakers will perform when carrying out a service:


1. Remove the quartz movement from the case.
2. Remove the dial and hands from the movement and inspect for damage.
3. Strip the movement, separating electronic and mechanical parts.
4. Clean the mechanical parts in ultrasonic an machine.
5. Check the mechanical parts for wear and replace where necessary.
6. Reassemble and lubricate all mechanical parts.
7. Check electronics and replace faulty parts where necessary.
8. Reassemble the complete movement and fit new cell/battery.
9. Inspect reassembled movement.
10. Refit the dial and hands.
11. Clean case in the ultrasonic tank using a non-corrosive solution.
12. Air vacuum case to remove any residue.
13. Refit movement, dial and hands into case - check the crown and all seals and replace where necessary.
14. Timepiece checked in special apparatus for water resistance.
15. Test the movement on timing machine for accuracy.
16. Finally inspect watch after 48 hours.

Our full-services are guaranteed for 2 years.


We are the UK authorised watch aftersales centre for your watch brand. You can be re-assured in knowing your watch will be serviced to the highest standard by qualified watchmakers that only ever use genuine manufacturing parts.

Automatic service


This is the procedure our watchmakers will perform when carrying out a service on a automatic watch:


1. Remove the movement from case.
2. Remove the dial and hands from the movement and inspect for damage.
3. Disassemble the movement and check the mechanical parts.
4. Clean the parts in an ultrasonic machine.
5. Check all mechanical parts for wear and replace where necessary.
6. Reassemble the movement and lubricate mechanical parts.
7. Check the balance wheel and hair spring.
8. Check the accuracy of the movement on a timing machine.
9. Refit the dial and hands.
10. Clean the case or case/bracelet in an ultrasonic tank.
11. Fit a new glass when required or requested.
12. Air vacuum the case to remove any residue.
13. Refit the movement, dial and hands into the case.
14. Check seals and replace where necessary.
15. Timepiece checked in special apparatus for water resistance.*
16. Test watch once again on timing machine for accuracy.
17. Automatic watches put on 24 hour electronic winding machine.
18. Finally inspect after 48 hours.

Our full-services are guaranteed for 2 years.


We are the UK authorised watch aftersales centre for your watch brand. You can be re-assured in knowing your watch will be serviced to the highest standard by qualified watchmakers that only ever use genuine manufacturing parts.

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WE ASSESS YOUR WATCH AND EMAIL YOU
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WE SERVICE YOUR WATCH & SEND IT BACK TO YOU
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