customer
information
CUSTOMER
TESTIMONIALS
●
FIND OUT WHAT OUR CUSTOMERS HAVE TO SAY ABOUT US
We have repaired and serviced thousands of watches over the years and are incredibly proud of the quality of work we produce and the level of customer service we provide.
Below are just a few of the comments and reviews that have been left by our satisfied customers over the years.
REPAIRS BY POST - How does it work?
01/11/2020
Hi
I would just like to say thank you for my watch repair the watch is running perfectly in fact better than when it was new. Sorry it's taken so long to thank you but I had misplaced your details. Once again thank you.
Regards
J Clough
Hi
I would just like to say thank you for my watch repair the watch is running perfectly in fact better than when it was new. Sorry it's taken so long to thank you but I had misplaced your details. Once again thank you.
Regards
J Clough
07/10/19
Dear All,
Thank you for repairing my Raymond Weil watch. It looks fantastic.
With kind regards
P Forrest
Dear All,
Thank you for repairing my Raymond Weil watch. It looks fantastic.
With kind regards
P Forrest
28/09/19
Received watch today, thank you so much for a first class service. Very happy.
G Wiseman
Received watch today, thank you so much for a first class service. Very happy.
G Wiseman
10/09/19
Good afternoon
I received my watch today and would like to thank you for your fast and efficient service.
Best Regards
J Hutchins
Good afternoon
I received my watch today and would like to thank you for your fast and efficient service.
Best Regards
J Hutchins
29/08/19
I just wanted to say how impressed I am by your level of customer service and such an efficient turnaround.
Thanks again,
L Scott
I just wanted to say how impressed I am by your level of customer service and such an efficient turnaround.
Thanks again,
L Scott
05/07/19
Dear swico
Thank you very much for the recent battery change on my Othello watch. The watch arrived this morning and I am grateful for your "accelerated return delivery".
B Welsh
Dear swico
Thank you very much for the recent battery change on my Othello watch. The watch arrived this morning and I am grateful for your "accelerated return delivery".
B Welsh
25/06/19
Good Morning,
First of all, can I say thank you for repairing the bracelet - I have now received the watch. Secondly, thank you for the repair as a gesture of goodwill - this is very much appreciated and shows excellent customer service.
Thanks again.
Kind Regards,
S Sweeney
Good Morning,
First of all, can I say thank you for repairing the bracelet - I have now received the watch. Secondly, thank you for the repair as a gesture of goodwill - this is very much appreciated and shows excellent customer service.
Thanks again.
Kind Regards,
S Sweeney
18/05/19
Just wanted to say thanks for safe return of my watch.. so happy right now! Great service, watch is still old and battered but looking refreshed and as I love it so much, I’m just pleased to have it back on my arm! Been so easy to do business with you.
V Gerrish
Just wanted to say thanks for safe return of my watch.. so happy right now! Great service, watch is still old and battered but looking refreshed and as I love it so much, I’m just pleased to have it back on my arm! Been so easy to do business with you.
V Gerrish
03/05/19
Thank you for your quick response, your customer service is excellent!
Kind regards
J Loveitt
Thank you for your quick response, your customer service is excellent!
Kind regards
J Loveitt
09/03/19
Thank you for the great customer service yesterday, really appreciate the help.
Best Regards
P Joel
Thank you for the great customer service yesterday, really appreciate the help.
Best Regards
P Joel
08/03/19
Dear Repairs department,
This is a big 'Thank you' for the return and fixing of my Boss lady's wristwatch. I am delighted to be re-united with it once more. I was quite bereft without it.
Best regards
J Belcher
Dear Repairs department,
This is a big 'Thank you' for the return and fixing of my Boss lady's wristwatch. I am delighted to be re-united with it once more. I was quite bereft without it.
Best regards
J Belcher
04/02/19
I received my watch today after it had been repaired and I'm so happy with it. I'm really pleased you carried out the repair for me and I can wear it again. Excellent customer service. Thank you.
L Hacking
I received my watch today after it had been repaired and I'm so happy with it. I'm really pleased you carried out the repair for me and I can wear it again. Excellent customer service. Thank you.
L Hacking
Watch brands we look after
Our in-house specialist Watchmakers are trained experts in maintaining, repairing & servicing your watch, using genuine manufacturers parts and the specialist tools & equipment.
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PLEASE BE AWARE THIS IS A GUIDE ONLY, WE PROVIDE AN ACCURATE ESTIMATE & TIMESCALE WHEN WE RECEIVE YOUR WATCH